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			<title><![CDATA[CRM-On-Demand: 7 Advantages For Small Business]]></title>
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			<description><![CDATA[Customer Relationship Management software can offer many advantages for all-sized-business However, small business has usually different needs and budgets than larger corporations]]></description>
			<author>no@spam.com (Vera Lang)</author>
			<pubDate><![CDATA[Mon, 24 Dec 2007 13:48:42 EST]]></pubDate>
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			<title><![CDATA[Branding Loyalty Thru Complete Customer Service Experience Management]]></title>
			<link>http://www.plastics.com/content/articles/3932/1/Branding-Loyalty-Thru-Complete-Customer-Service-Experience-Management/Page1.html</link>
			<description><![CDATA[To build a strong brand with a loyal customer base, your business must create a complete chain of customer experiences with outcomes that your customers value and adoreRepeat business is the most profitable business, and so all business should aspire to build customer loyalty]]></description>
			<author>no@spam.com (Vera Lang)</author>
			<pubDate><![CDATA[Mon, 24 Dec 2007 12:19:10 EST]]></pubDate>
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